Component 1
AI Receptionist for calls and overflow.
Captures appointment reason, location, urgency, insurance basics when appropriate, and preferred time without making clinical promises.
For Phoenix dental and wellness practices
Stop letting appointment gaps hide inside missed calls and slow follow-up.
Dental and wellness practices lose money when new-patient calls sit, forms stall, reminders fail, and reviews go quiet. We install practical intake, booking, text-back, reminder, and review systems that protect the schedule.
$99,000 annual schedule leak benchmark. Sample math uses the schedule-loss example cited by DentalBase: reducing no-shows from 15% to 10% at an average visit value can recover about $99,000 per year.
The leak we are targeting
Speed, trust, and follow-up decide who gets the customer.
Appointment businesses leak revenue quietly. A missed new-patient call, a delayed insurance question, an unconfirmed appointment, or a no-show can look small until it repeats every week.
Planet DDS reports that case completion increased from 42% to 47% across its 2026 dental benchmark data, and cancellation rates dropped 17%. That points to the same operational truth: follow-up and scheduling systems matter.
The goal is not to practice medicine or dentistry through automation. It is to make sure patient inquiries, appointment requests, confirmations, and reviews move cleanly to the humans who should handle care.
Sources for the stats cited above
- Planet DDS analyzed more than 15,000 practices for its 2026 Dental Industry Outlook.
- Planet DDS reports case completion increased from 42% to 47% in its benchmark data.
- Planet DDS reports cancellation rates dropped 17%.
- DentalBase cites an example where reducing no-shows from 15% to 10% can recover about $99,000 per year.
- BrightLocal reports review recency and star ratings are major local-business decision factors, which matters for appointment practices.
What we install
Five components. One practical response system.
Component 2
Missed-Call Text-Back.
Turns missed calls into fast SMS conversations, especially during treatment blocks and lunch hours.
Component 3
Online Booking and Reminders.
Helps patients request or confirm appointments without waiting for the front desk.
Component 4
Reactivation Follow-Up.
Nudges unscheduled treatment, hygiene recalls, med spa follow-ups, and wellness rebooks in approved wording.
Component 5
Review Automation.
Requests reviews after the right appointment types and keeps opt-out language clean.
Your business approves the wording, routing rules, handoff logic, and data boundaries before anything goes live.
The 60-second workflow
From missed moment to booked next step. Six steps.
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Step 1
A new patient calls during treatment.
The front desk is helping an in-office patient and the call risks voicemail.
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Step 2
AI Receptionist captures the request.
It collects contact info, appointment reason, preferred timing, and safe routing details.
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Step 3
Scheduling path opens.
The patient receives a request-to-book or confirmation workflow based on your rules.
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Step 4
Staff gets a clean summary.
No half-heard voicemail and no mystery callback.
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Step 5
Reminders reduce friction.
SMS and email reminders confirm, reschedule, or flag risk.
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Step 6
Review and reactivation run.
Completed appointments trigger review requests and appropriate rebooking prompts.
Segments we work with
The leak changes by appointment model.
General dentistry
New-patient calls, hygiene recalls, cancellation recovery, and review velocity.
Orthodontics
Consult booking, long-cycle nurture, and parent follow-up.
Med spas
Consult requests, repeat visits, memberships, and promo follow-up.
Chiropractic and physical wellness
Recurring appointments, care-plan follow-up, and reactivation.
Therapy and counseling
Sensitive inquiry routing and privacy-aware appointment capture.
Specialty wellness
Lead education, consult booking, and trust-building reviews.
Start with the $497 audit
We do not quote a build before we have your numbers.
Every engagement starts with the Time-Back Audit. You get a 30-minute discovery call with David, a custom report, and a live working session where we walk the report and put numbers on the build.
For dental and wellness practices, the Lead Leak Map scores discoverability, mobile trust, new-patient capture, appointment confirmation, no-show risk, recall or reactivation, and review velocity.
You walk away with a numbered list of what to fix, in what order, with practical ROI math. No pressure to buy the build.
See a sample Lead Leak Map → · See the full audit deliverable →
Pricing
Transparent ranges. No mystery quote.
$497
Time-Back Audit.
Discovery call with David, custom Lead Leak Map, live working session, and 100% satisfaction guarantee. Required before any build engagement.
$3,500 founding
Founding Dental & Wellness Practices Build.
For the first business in this vertical. Same scope as the standard build at a reduced price, in exchange for a 6-month retainer term, testimonial, and documented case study with real before and after numbers.
$6,500 to $8,500
Standard Lead-Capture Build.
All five components scoped to one business model, one main customer path, and one workflow. Two to three weeks to live after audit close if access and approvals are ready.
$950 to $1,500 / mo
Managed Optimization.
Monthly working session, reporting, workflow tuning, copy updates, and optimization as your real customer data comes in. Founding clients lock $750/month while continuous.
Boundaries and guardrails
The system should help the business, not pretend to be the business.
The system does not diagnose, give clinical advice, promise outcomes, or handle urgent medical issues as a substitute for proper care channels.
Your practice controls scripts, disclaimers, routing rules, privacy language, appointment availability, and any insurance wording.
Patient data must stay inside the systems and permissions your practice approves. We implement workflows; your practice owns care decisions.
FAQ
Questions dental and wellness practices usually ask first.
Is this HIPAA-compliant?
We do not assume that every tool is appropriate for protected health information. The audit identifies the right workflow boundary, and any health data routing needs to match your approved systems and policies.
Will it give medical or dental advice?
No. It captures administrative details and routes patients. Clinical questions go to your team.
Can it reduce no-shows?
It can help by improving confirmations, reminders, rescheduling, and follow-up. It does not remove the need for staff judgment.
What does it cost?
The Time-Back Audit is $497. A founding build is $3,500. Standard builds run $6,500 to $8,500, with managed plans from $750 to $1,500 per month depending on scope.
Can it connect with our practice software?
Sometimes. We start by mapping your current system. If direct integration is not appropriate, we can build a safer administrative handoff.
What practice types fit best?
Appointment-driven practices with recurring revenue, reviews, and visible schedule leakage fit best.
How long does setup take?
A focused founding build usually takes 2 to 3 weeks after audit close if access, scripts, and approvals are ready.
Book your audit
Find out where your dental and wellness practices business is leaking leads.
Reserve your $497 Time-Back Audit. We will map your public customer path, show the leaks, and recommend the fix order before quoting a build.