For Phoenix solo and small attorney firms
67% of legal prospects sign with the first firm that responds (Hennessey Digital 2025). We install the AI receptionist, missed-call text-back, automated intake, and consult booking that make sure that first firm is yours. Without replacing your staff or bending Arizona Bar rules.
Or see how the workflow works ↓
Administrative intake only. No legal advice. No outcome promises. Your firm stays operator of record.
See it in action
This is the exact intake flow we install for Phoenix law firms. Qualifies the case, runs a conflict check, books the consult, and emails the firm a clean brief.
Recorded live with a real voice agent. No edits beyond trimming.
Why an operator runs this
Two years ago I went through a divorce. I lived the broken intake, the days for callbacks, and the trust leaking out between consult and close. I have led Operations at Fortune 500 companies, I have my PMP certification, and nearly 25 years in contact centers. Here is why that matters for your firm.
Recorded by David, founder of leverbiz.com. About 3 minutes.
Operator, not marketer
Led Operations at Fortune 500 companies. PMP certified. Nearly 25 years inside contact centers.
I was your client
Two years inside a divorce. I felt every broken handoff, voicemail, and faxed signature firsthand.
Monthly proof
Every month, in real numbers, you see what we saved you or what new revenue we earned you. Never vague impact.
The leak most small firms cannot see
Per the Clio 2024 Legal Trends Report, only 40% of law firms answer the phone when a prospective client calls. After hours, that number drops to roughly 10%. Stafi found that 80% of callers who hit voicemail hang up without leaving a message. Harvard Business Review's study of 100,000-plus web leads found firms that respond within five minutes are 21 times more likely to qualify the lead.
The math is brutal for personal injury. One missed qualified after-hours call per week, at a 30% sign rate and a $20,000 average fee, leaks $312,000 in annual revenue. For family law and estate planning, the leak hides in the price-shopper noise and the failure-to-nurture cycle. Either way, the firm that built the intake plumbing wins.
Owners do not need more leads first. They need a faster, safer path from first contact to scheduled consult. That is the engagement we build.
What we install
Answers your business line in a calm human-sounding voice 24/7. Captures matter type, urgency, opposing-party basics, and contact details. Bilingual (English plus Spanish) for immigration and family law caseload. Already live for LeverBiz, so you can test it before you buy it.
When a call hits voicemail or rings out, the caller gets an SMS within a minute: "Sorry we missed your call, this is [Firm Name]. Are you available for a quick callback or would you prefer text?" Recovers the 80% of voicemail-bound callers who hang up. Opt-out wording is built in.
A short, mobile-first intake captures the basics your firm needs before a paralegal touches it. Jurisdiction, opposing party, matter urgency, retainer budget. Routes qualified inquiries to staff. Files unqualified ones with a polite firm-approved decline. Your associates only see consults worth their hour.
Synced to your attorneys' calendars. SMS and email reminders cut no-shows. Prospect self-books a consult at 11pm Tuesday when they decided to act, instead of waiting for office hours and shopping three more firms in the meantime.
At matter close, an ethically-worded request asks the client for a Google review in their preferred channel. Wording is approved by your firm before launch. Most firms compound their review count 4 to 6 times in the first year, which lifts local-pack visibility for the practice areas you actually want to rank for.
Every component is configurable. Your firm approves the wording, the disclaimers, the routing rules, and the handoff logic before anything goes live.
The 60-second workflow
The kind of call that would have gone to voicemail. Family law inquiry, DUI arrest aftermath, post-ER PI question.
Calm, human-sounding voice. Introduces the firm name and asks how it can help. Records the call with disclosure where required.
Practice area, jurisdiction, urgency, opposing-party basics for conflicts, contact details. No legal advice. No merit evaluation. Strict administrative intake.
If the matter passes your firm's screening rules, an SMS goes out with a one-tap link to book a consult on your attorney's calendar at the next open slot.
The owner attorney gets a text or email with the matter summary. The file lands in your CRM (Clio, MyCase, Smokeball, HubSpot, GoHighLevel) tagged by practice area and source.
SMS and email reminders cut no-shows. If the prospect goes silent, a firm-approved nurture sequence keeps the matter warm. If they sign elsewhere, you know why.
Practice areas we work with
Highest lead value, fastest sales cycle. 67% of PI prospects sign with the first firm to call back. Speed-to-lead under 5 minutes is the single highest-ROI fix.
Calls cluster on weeknights and weekends because that is when conflict happens at home. Screening is the bottleneck: price shoppers, non-payers, and emotionally distressed callers need a calm front door.
Longest buying cycle in the legal SMB world. Takes 3 to 8 touches to book a consult. Nurture, review automation, and a follow-up flow that does not require typing fix this category.
Extreme urgency when the call comes. Someone is in jail or about to be arraigned. After-hours capture wins the case.
Variable urgency, high need for Spanish-language intake in the Phoenix metro. Many intakes get abandoned at the "send me your documents" step. We fix that with structured, mobile-first intake.
Deal-driven and deadline-driven. The first call usually needs to be a 30-minute consult, not a 5-minute screen. We build the intake to scope, not to qualify out.
Start with the $497 audit
Every legal engagement starts with the Time-Back Audit. You get a 30-minute discovery call with David, an 8-page custom report 24 hours before our live call, and a 30 to 60 minute Google Meet where we walk the report and put real numbers on the build. 100% satisfaction guarantee.
For law firms specifically, the audit includes a Lead Leak Map across discoverability (search, GBP, legal directories), first impression (mobile, click-to-call, consult CTA), capture (multiple channels, after-hours, online booking), follow-up (speed-to-lead, nurture, conversion tracking), and retention (review process, past-client outreach, attorney referrals).
You walk away with a numbered list of what to fix, in what order, with the ROI math in your numbers. No pressure to buy the build.
See a sample Lead Leak Map → · See the full audit deliverable →
Pricing
30-minute discovery call with David, 8-page custom report, live working session. 100% satisfaction guarantee. Required before any build engagement so we are quoting on your numbers, not on hope.
For the first firm in a practice area. Same scope as the standard build at roughly half price, in exchange for a 6-month retainer term, a written testimonial, and a documented case study with real before/after numbers. Locked $750/month retainer for as long as you stay continuous.
All five components scoped to one practice area, one intake path, one workflow. Website or contact path, missed-call text-back, matter triage, online booking, reminders, basic reporting. Two to three weeks to live. Clear exclusions, no hourly meter.
Monthly working session, performance reporting, workflow tuning, intake script updates as your matter mix shifts. Standard legal retainer. Founding clients lock $750/month for as long as they stay continuous. Larger scope changes run as change orders.
Multi-practice-area builds, multi-office firms, and complex CRM integrations are quoted from the audit. The audit fee is real; it pays for a real deliverable, not a sales call wearing a suit.
The boundary, on paper
leverbiz is a Phoenix-based agency. We are not attorneys. We build administrative intake and lead-recovery infrastructure for law firms. We do not give legal advice, evaluate legal merit, or create attorney-client relationships. Our systems do not promise case outcomes, do not make specialization claims for your firm, and do not borrow institutional authority we do not have.
Your firm is the operator of record. You control every word of disclaimer, every acceptance decision, every retention policy, and every aspect of legal judgment. Arizona Bar rules ER 7.1, 7.3, and 7.5 govern what you say to the public. Our deliverables are written for your approval, not for our preferences. We recommend outside counsel review of any templated language before scaled use.
Call recordings and intake data live in your firm's instance of the platform we deploy (GoHighLevel or HubSpot depending on your existing stack). The firm controls retention, deletion, and export. SMS opt-out language is built into every workflow. Recording disclosures are configured to your jurisdiction. We are an implementer and integrator, not a data broker. Confidential client information stays in your operator-of-record systems.
FAQ
No. We build administrative intake and lead-recovery systems for law firms. We are not attorneys. We do not give legal advice, evaluate legal merit, or create attorney-client relationships. Your firm controls every word of disclaimer, every acceptance decision, and every aspect of legal judgment.
Answering services take a message and forward it. Our AI Receptionist answers in a calm human-sounding voice, screens against your real criteria (jurisdiction, opposing-party basics, urgency, budget), books the consult on your calendar, sends an SMS confirmation, and pushes the file to your CRM before the caller hangs up.
The Time-Back Audit is $497. A founding legal intake build is $3,500 for the first firm in a practice area, with a 6-month retainer term. Standard legal builds run $6,500 to $8,500. Managed monthly plans start at $750/month founding-locked, with standard legal retainers at $950 to $1,500/month based on call volume and integrations.
Arizona Bar rules ER 7.1, 7.3, and 7.5 govern what your firm says to the public. Our systems do not make claims about your outcomes, do not solicit prospective clients on your behalf in restricted ways, and do not borrow institutional authority. The firm remains the operator of record. We recommend outside counsel review of templated language before scaled use.
In your firm's instance of the platform we deploy. The firm controls retention windows, deletion, and export. SMS opt-out language and recording disclosures are configured to your jurisdiction. We are an implementer, not a data broker.
Solo and 1-to-5-attorney Phoenix metro firms in personal injury, criminal defense, DUI, family law, immigration, bankruptcy, estate planning, probate, employment, and small business law. Highest-fit first engagements are PI, family, and estate planning.
No. The AI Receptionist covers the 70% of the week your humans cannot (nights, weekends, lunch, court days, when they are mid-task). It does not replace your humans, it covers the gaps where calls go to voicemail and prospects sign with the firm that responded first.
Audit deliverable in 4 days from booking. Founding or standard build in 2 to 3 weeks from audit close. Faster if your CRM is already in place and your firm can review wording quickly.
Book your audit
Reserve your $497 Time-Back Audit. Inside 4 days you will have a custom Lead Leak Map, real numbers, and a working session with us. 100% satisfaction guarantee. No legal advice. No outcome promises.
